About the course

The ERTC FCC course provides delegates with a practical understanding of the FCC process along with the know-how for improving performance and profitability. Facts and concepts will be presented with an interactive approach, encouraging delegates to share their real-world applications and challenges. A key objective is to train all delegates so that each will make a positive difference in their area of their FCC responsibility as soon as they return to their workplace.

The entire FCC course covers both fundamental and advanced topics. FCC fundamentals are presented during the first two days of the course, followed by a third day covering more advanced material. Delegates wishing to learn the process basics or who may be new to the FCC process area may opt to register for the first 2 days. Delegates having a good understanding of the process and seek more advanced material are encouraged to register for the full 3 day course. Each day builds upon the previous to provide delegates with the process knowledge needed to address their education and business challenges.